Thursday, March 15, 2007

It's all about "how" and not "what" you say!

My biggest learning after about a year of working:

Most inter-personal misunderstandings/issues arise out of not what you say, but how you say it.

Obviously, such situations arise in cases of negative feedback or criticizing work/ideas etc. There are very few people have a skill of being able to communicate exactly what they disagree with or what they find bullshit without making it sound a caustic attack on the other person.

It's a good skill to have, me working on it :).

No comments: