Only now am I beginning to appreciate the labors of companies who had outsourced work to India/China.
My Bodhi tree was my call today with one of my suppliers in Beijing. An urgent issue had arisen which mandated calling her during her travel.
Try and picture this and you'll understand what I am trying to say.
Dialing No. Connected to reception.
Receptionist: @^#*%^#@ (A 5-Star hotel reception, ladI y mutters something in Chinese).
Moi: R-o-o-m N-o. 9 0 3 please.
Some music. Sounded Chinese in origin.
Room No. 903: Hello, this is XYZ here.
Moi: Hi XYZ. How are you?
XYZ: Hi Harsh. I am sorry, I can barely here you. What is it you wanted?
Moi: I need the final file.
XYZ: What?? The original bill?
Moi: The F I N A L file.
XYZ: Can you please call me again to see if we can get a better line?
Hang-up. Process repeat, go back to Dialing no. Make 6 iterations.
Finally, I gave up thinking you might as well send me the bill for all this pain!!
Imagine the fun when you are calling from America (accent or no accent) to a telephone line in India in a plush BPO office some 40 kms outside Chennai village and trying to explain your payroll process to a "I can & will vonly speeeg Taamil" employee. You will end up getting pay-slips with all sorts of "Jalebi-like" sketches all over it!!
Today's lesson: Technology's goal is to introduce innovative avenues of hilarity in our lives ;).
Harsh.
My Bodhi tree was my call today with one of my suppliers in Beijing. An urgent issue had arisen which mandated calling her during her travel.
Try and picture this and you'll understand what I am trying to say.
Dialing No. Connected to reception.
Receptionist: @^#*%^#@ (A 5-Star hotel reception, ladI y mutters something in Chinese).
Moi: R-o-o-m N-o. 9 0 3 please.
Some music. Sounded Chinese in origin.
Room No. 903: Hello, this is XYZ here.
Moi: Hi XYZ. How are you?
XYZ: Hi Harsh. I am sorry, I can barely here you. What is it you wanted?
Moi: I need the final file.
XYZ: What?? The original bill?
Moi: The F I N A L file.
XYZ: Can you please call me again to see if we can get a better line?
Hang-up. Process repeat, go back to Dialing no. Make 6 iterations.
Finally, I gave up thinking you might as well send me the bill for all this pain!!
Imagine the fun when you are calling from America (accent or no accent) to a telephone line in India in a plush BPO office some 40 kms outside Chennai village and trying to explain your payroll process to a "I can & will vonly speeeg Taamil" employee. You will end up getting pay-slips with all sorts of "Jalebi-like" sketches all over it!!
Today's lesson: Technology's goal is to introduce innovative avenues of hilarity in our lives ;).
Harsh.
2 comments:
hehehe..i don't think they have the final file..wrong line is chaff.. For a Pcommer, you have quite a breezy nature.
don't you think the picture is a hindrance for reading. A blog has to be readable in more ways than one.
nice post! :)
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